This book is meant for learners of business Japanese at higher education institutions in Malaysia and the young employees of Japanese companies in Malaysia or in Japan. The main target audience is learners who have completed the elementary level of Japanese language and are preparing to progress to the intermediate level. The reading materials and examples for business conversation in this book are created based on the result of survey and research conducted among Malaysian Japanese speaking graduates working with Japanese companies and their employers. The latest usage of Japanese language in Malaysia is utilized in the teaching materials and is catered for the Japanese language learners in Malaysia. Specifically, learners are expected to achieve the following goals: i) acquire the sentence structures, vocabularies, expressions, and characters necessary for passing the N3 level of the Japanese Language Proficiency Test and (ii) understand business conversation, business culture, Japanese people's view of work and values, as well as attitude towards work and acquire the ability of Japanese business conversation according to situation.
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Exchange & Return Policy
Seller's Information
| Seller | Penerbit USM |
|---|---|
| Shipping from | |
| Return/Exchange address | |
| Notice on Return/exchange | WARRANTY: You may return most new, unopened items sold and fulfilled by Penerbit USM within 15 days of delivery for a full new books. |
Presto Return/Exchange Policy
- Cancellation
- Request for cancellation if product has not been dispatched after payment completion.
- Strictly no cancellation for E-voucher after purchased.
- Return
- Request for return within 7 calendar days following delivery date.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product.
- Seller approves return and return is completed.
- Strictly no return or refund for E-voucher.
- Exchange
- Request for exchange within 7 calendar days following receipt of delivery.
- Check seller's approval on buyer's request.
- Buyer sends product in question to seller.
- Seller receives and checks returned product
- Seller send new product to buyer, and buyer receives it, and exchange is completed.
- No exchange for E-voucher purchased.
How to Request for Cancellation/Return/Exchange
- You can request for cancellation after completing payment and if product has not been dispatched by then, cancellation request is approved and you can receive refund.
But, in case seller has already dispatched product, cancellation request can be rejected. - You can request for return after obtaining product, you should send the product in question to seller.
After seller checks if returned product is flawed, and approves your request, return is completed and payment is refunded. - You can request for exchange if wrong product is shipped, you should send the product in question to seller.
After seller checks if returned product is flawed, seller approves your request, and re-sends new product.
Criteria for Return/Exchange
You can request for return/exchange within 7 calendar days following delivery date. But return/exchange request cannot be made in following cases:
- When request due to change of mind is made after 7 calendar days following delivery date
- When product is used, destroyed or damaged
- When tag attached to product is removed or package of product is opened and product value is damaged
- When sealed package is opened or packaging materials are lost
- When too much time has passed and product value has so decreased that its re-sale is not possible
- When return/exchange request is made for customized product such as hand-made shoes or accessories
- When components of product (including free gift) have been used or lost
- When buyer did not follow instructions included in product
As e-voucher products are immediately sent to your e-mail, returns/exchanges are not available. Please take note of this before purchase, and input your e-mail address correctly.
As Mobile Top-up products are directly reloaded on your cell phone number, returns/exchanges are not available. Please take note of this before purchase, and enter your cell phone number correctly.
For any inconvenience regarding Cancellation/Return/Exchange, please email to support@prestoconnect.io and we will do our best to help you.
Notice
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