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No.	Title
1	[Buyer] [Refund] [Presto] What is the refund method if I had paid under secured checkout via PrestoConnect ?
answer	When secured checkout via PrestoConnect, the payment method will be "Presto". System will refund as "Presto" if the original payment method is "Presto". Presto will refund based on Presto's refund policy.
2	[Buyer] [Payment] [Presto] What are the payment methods available under secured checkout via PrestoConnect ?
answer	BonusLink Points, airasia rewards, PrestoPay eWallet, PrestoPay Credits, Online Banking, credit/debit card, eWallets which are subjected to service availability. When secured checkout via PrestoConnect, the payment method will be "Presto".
3	[Buyer] [Registration] [Migration to OnePresto] How do I migrate my current PrestoMall account/Presto account to OnePresto?
answer	Follow the simple steps to migrate to OnePresto. Step 1: Login using your current PrestoMall/Presto account. If you are using facebook to login previously, kindly login via facebook. There is no Login via Facebook if you are trying to login your account in Presto App. Kindly proceed to click the forgot password using your Facebook email, you should receive a temporary password email sent to your mailbox and you can proceed login with your facebook email and the new password received to continue your migration process. Step 2: You will prompt with the migration information screen and click ‘Got it, Next” to proceed to migration screen. Step 3: Fill in all details required and click “Confirm” to migrate. For PrestoMall account user: Email is not editable, mobile number is editable if your account is currently not bound to a Presto account. For Presto account user: Mobile phone number is not editable, email is editable if your account is currently not bound to a PrestoMall account.
4	[Buyer] [Registration] [Migration to OnePresto] I noticed I can now login via Email / Mobile, however when I try to login using my PrestoMall mobile, it prompts me my account not found. Why?
answer	You can only login using Mobile if you have migrated to Presto. If you are an existing PrestoMall user who has yet to perform the migration to Presto, please continue logging in using your Email and complete the migration.
5	[Buyer] [Registration] How can I become a member?
answer	You can follow the below simple steps to become a PrestoMall member. Step 1 : Click on “Sign up” button at the top right of the page in PrestoMall Homepage Step 2 : Click on “Sign Up” as buyer Step 3 : Fill in the required details and click on “Next”. Step 4 : Start shopping with us. For more information, please email our Customer Support at hello@prestomall.com.

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