58 | Product | - Question
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[1189082] Original Pineng 999 20000 mAh Powerbank with 1 Year Warranty Seller, I just received my power bank today. How come the package box is different from the details provide by you? Your one is black color while the package that I received today is white color and where is the verify label sticker for anti-fake product? I didnt see it on the box. Reportgo - Answer
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Dear Ms Lee, Good day! Please kindly find the reply below:- 1. The packaging that you saw in the web-site, it's a new packaging design. According to our principle, the design of the packaging has been changed recently. 2. However, the packaging that you received, it's a older design. And , yes the product that we sold if 100% original and the product that you purchased do come with one to one replacement for one year. 3. For your information, the anti fake sticker is the latest design of the packaging from our principle. And once again, I would like to reassure you that the product that you purchased from us is 100% original and it can be verified once you dismantle the power bank and you will seen the Pineng Brand on the PCB (Printable circuit board). However, please bear in mind that any dismantle of the power bank will void the product warranty. Thank you and hope will settle your doubts. Answered Reportgo | layc****************** 04/Aug/2015 |
57 | Exchange | - Question
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Dear Customer, 1 Year warranty , if the powerbank gt issue you can always contact us. Thanks Answered Reportgo | shus*********************** 03/Aug/2015 |
56 | Product | - Question
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Dear Customer, This is 100% original and you can check the authentication follow step below; http://en.pineng.cn/products_detail/&productId=7e1dbfa7-d994-4a38-b0f1-23bb6c975ab4.html Thanks Answered Reportgo | shus*********************** 21/Jul/2015 |
55 | Product | - Question
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Hi It was just only one port output 2.1A and another port will be output 1A Answered Reportgo | aziz************* 10/Jul/2015 |
54 | Product | - Question
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Hi The dimension as below Dimensions: - Frame: 45cm x 37cm x 26cm - Knife compartment: 3.8cm x 21cm x 0.9cm - Strainer tray depth: 8mm Answered Reportgo | xiia************************* 07/Jul/2015 |
53 | Product | - Question
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Hi This product can use for all phones as long you got the QI receiver Answered Reportgo | josh******************* 05/Jul/2015 |
52 | Product | - Question
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Hi This product is authentic of Mypowerbank company Answered Reportgo | yi_6*************** 04/Jul/2015 |
51 | Product | - Question
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Hi Yes Answered Reportgo | yi_6*************** 04/Jul/2015 |
50 | Product | - Question
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Dear Customer, We provide 6 months warranty Answered Reportgo | pooi****************** 03/Jul/2015 |
49 | Product | - Question
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Dear Customer, We provide 1 year warranty for Pineng Power Bank Thanks Answered Reportgo | pooi****************** 03/Jul/2015 |